FAQs – Frequently Asked Questions

How do I claim for a product replacement?
What do I do If I don’t have a copy of my receipt to submit my claim?
How long does it take to get a response back for the claim I submitted?

A: 24 to 48 hours (business days)

I accidentally gave the wrong shipping address for my order. How do I correct it ?

You will email Order@prettyinaminute.com with your order number and provide your shipping address

I have tried filling out the warranty claim and when I push send it just keeps loading and nothing happens.

Chances are your file is too large when that happens you can always email the claims department directly. Claim@prettyinaminute.com with the following information, First and Last name, Shipping address, Phone number, Date of purchase and a picture or short video displaying the damage

How do I claim for more then one item?

You will have to submit a claim for each product damaged

Do you cover items if they we’re stolen?

No, we do not.

I lost a attachment for my blow dryer, Is that covered under warranty ?

Unfortunately accessories are not covered under your warranty.

I just placed a order, How long would it take before I receive it?

Any where between 2 to 5 business days